Changelog

Hey there, we’ve introduced a revolutionary new feature… Reviews Collection Automation, making it easier than ever to get customer reviews without any manual effort.

Now, every time a customer interacts with your business (like making a purchase, booking an appointment, winning a deal in your CRM), the system automatically adds them to a review collection campaign.

Our AI writes hand crafted emails and SMS messages asking them for a review fully autonomously — so you collect 10X more new reviews, faster!

Here’s a quick demo to watch it live in action… 👇

🔗 Connect Your Tools in Seconds

Go to Reviews AI → Collect (Tab)

• Connect platforms like Stripe, Square, Calendly, HubSpot, and more

• Quick and simple login — no complicated setup

• Works with your existing workflow

• Start collecting reviews right away

⚙️ How It Works

Once set up, everything runs automatically:

• A customer takes an action (like a payment or booking)

• The system sends them a friendly message asking for a review

• If they don’t respond, it sends gentle follow-ups

• It stops automatically once the customer responds or submits a review

You don’t need to track or manage anything — it all happens in the background.

🧠 Smart & Natural Messaging

Messages are written automatically and feel natural:

• Personalized based on your business

• Not repetitive — each follow-up sounds different

• Sent at the right time for better chances of getting a response

📊 Track What’s Happening

You can easily see how things are performing:

• How many customers received review requests

• Who is still in progress

• Who completed the process

💡 Why This Matters

This system helps you generate 10X more reviews automatically — even if you’re not collecting any right now.

• 93% of consumers read online reviews before choosing a business

• Businesses with 4.5★+ ratings get significantly more clicks and calls

• Just a 1-star increase can boost revenue by up to 5–9%

• And more reviews = higher rankings on platforms like Google, which means more free traffic

If you’re not actively generating reviews, you’re losing customers to competitors who are.

This system fixes that — by consistently bringing in new reviews without you having to chase them.

Hey there, we’ve expanded Social AI to support X, making it even easier to automate your social presence across more platforms - all from one place.

Now you can create, optimize, and publish posts directly to X without any extra tools or manual effort.

🔗 Connect X in Seconds

Go to Integrations → Social AI or Social AI → Settings → Connected Social Accounts

• Simple OAuth login - no complex setup required

• Works instantly with your existing Social AI automations

• Start publishing to X alongside your other platforms

⚙️ How It Works

• Once connected, Social AI handles everything for you:

• Automatically generates content based on your Brand Intelligence

• Publishes posts directly to X (Along with other connected social platforms)

• Maintains consistency across all your social channels

✂️ Smart Content Optimization for X

One important thing to note is that X has a 280-character limit per post. To handle this, the system intelligently shortens your content while preserving the core message and intent, so your posts remain effective without requiring any manual edits.

💡 Tip: Short, punchy, and engaging posts perform best on X. Let Social AI do the heavy lifting while you focus on growing your brand 🚀

Hey there, we’ve rolled out powerful updates to Reviews AI - making it easier than ever to collect, manage, and respond to customer feedback from one place. And the best part? Review collection is completely free to use.

🌐 Review Collection Page

Collect fresh reviews effortlessly using a simple, shareable link - at no cost. This makes it easy to ask happy customers for feedback right when the experience is still fresh.

• Share your Review Collection Page via SMS, email, or even add it to your website.

• Customers can leave reviews quickly with a smooth experienceP

• Helps increase positive reviews and improve your online presence

• You can also fully customize the look and feel of your review collection page.

🎯 How to Use It

• Go to Automations → Reviews AI → Settings → Review Collection Page

• Copy your public review link

• Share it with your customers after a service or purchase

💡 Tip: Send the link right after a happy customer interaction to increase response rates.

⚡ What’s Coming Next…

Hey there, we just rolled out two powerful updates to Social AI — giving you more control over your content and images.

🖼️ AI Backup Toggle for Personal Media Posts

Decide when AI-generated images should be used.

• Toggle ON → AI creates a fallback image if no matching media is found

• Toggle OFF → Only your uploaded media is used (no AI images)

Perfect if you want every post to feature real photos from your business.

🎯 How to Use It

1. Go to Automations → Social AI → Settings

2. Select Preferences → Images & Videos

3. Toggle AI Backup for Personal Media on or off

💡 Tip: Upload 100+ media assets to increase variety and avoid repeats.

✍️ Custom Single Post Generation

Take full control — or let AI handle everything.

• Enter a topic → AI generates a post based on your input

• Leave it blank → AI creates posts automatically using your business data

🎯 How to Use It

1. Go to Automations → Social AI

2. Click Generate Posts button

3. Select Generate Single Post

4. Enter your topic in "What’s this post about?" (optional)

5. Choose your image preference and generate

More control. Smarter posts. Better content. 🚀

We're excited, we’ve launched Reviews AI, a powerful automation that monitors and responds to your online reviews using AI — so you never miss a review again for your business.

Instead of logging into multiple platforms and manually replying, Reviews AI automatically generates on-brand responses and publishes them for you — saving hours every week.

✨ What’s New

Reviews AI lets you manage all your reviews from one place.

• Multi-Platform Monitoring — Track reviews from Google, Facebook, Zillow, G2, Google Play, and Apple App Store (more integrations coming soon)

• AI-Generated Responses — Personalized replies trained on your brand voice

• Automation Modes — Let AI reply automatically or review responses before publishing

• Negative Review Alerts — Flag low ratings and guide customers to resolve issues

• Review Analytics — Monitor ratings, response rates, and trends in real time

All from one unified dashboard.

⚙️ Simple Setup

Activate Reviews AI in seconds:

1. Go to your Business Dashboard

2. Click Setup on the Reviews AI automation

3. Connect your review platforms

4. Choose Fully Autonomous or Review Before Publishing

Once enabled, Reviews AI starts monitoring and responding automatically.

🏪 Why This Matters

Businesses that respond to reviews build more trust, better rankings, and stronger customer relationships.

Reviews AI helps you:

• Respond to reviews in minutes instead of days

• Keep your online reputation active

• Improve local search visibility

• Save hours of manual work

One activation. Every review handled automatically.

⚡ What’s Coming Next…

We've launched a brand-new Listings Manager automation, designed to make sure your business shows up correctly across 70+ online directories, so more customers can actually find you.

This update gives you a fully managed way to scan, fix, and sync your business information across the web—with zero ongoing effort on your part.

🚀 What's New

You can now activate the Listings Manager directly from your business dashboard. 

Once enabled, we'll automatically:

• Scan 70+ major publishers to find where your business is listed (and where it's not)

• Detect inaccuracies in your business name, address, and phone number across every directory

• Fix and sync your listings so your info is consistent everywhere customers look

• Submit your business to directories where you're not yet listed

All from a single dashboard—no manual work required.

🎯 How It Works

1. Go to your Business Dashboard

2. Click Setup on the Listings Manager card under Automations

3. Confirm your business details (name, address, phone)

4. Click Find My Listings to scan across publishers

5. Review your scan results—see where you're listed, what's wrong, and what's missing

6. Our AI will create your new optimized business profile in seconds.

7. Click Fix My Listings Now to activate

That's it. We handle the rest.

📊 Once activated, your Listings Manager includes three tabs:

Listings
See every directory in one place with real-time status: Live, Processing, or Needs Attention. Filter by status and track rollout progress.

Profile
Update your business info once — name, address, phone, hours, photos — and push it to all directories automatically. Get optimization tips and view change history.

Analytics
Track impressions, clicks, calls, and directions. Break down performance by directory and see which listings drive the most engagement.

🏪 Why This Matters

Inconsistent or missing listings cost local businesses real customers. When your name, address, or phone number is wrong on a directory, people can't find you—or worse, they find outdated information and lose trust.

The Listings Manager fixes that problem automatically:

• More visibility — Get listed on directories you're missing from

• More trust — Consistent info everywhere builds credibility

• More foot traffic — Customers searching locally actually find the right details

• Less work — No more manually updating dozens of sites one by one

One activation. Ongoing accuracy across the entire web.

We’ve added a brand-new “Visit Us” Call-To-Action (CTA) to your Social Media Calendar—designed specifically for local businesses that want to drive real-world foot traffic from social content.

This update allows you to automatically include a physical address CTA directly inside select post types.

🚀 What’s New

You can now choose “Visit Us” as a CTA and set any address you want to appear in your content.

CTAs will automatically be included in:

• Service Highlight posts

• FAQ posts

Perfect for businesses that want their social media content to actively encourage customers to stop by in person.

🎯 How It Works

1. Go to your Social Media Calendar

2. Click Settings

3. Select Content Styles

4. Choose the Visit Us CTA

5. Enter the address you want displayed

Once enabled, the CTA will be automatically applied to eligible posts going forward.

🏪 Why This Matters

If you’re a local business, this makes your social content more actionable—turning posts into a simple, consistent way to drive visits to your physical location without any extra work.

One setting. Ongoing impact.

Connect multiple pages, profiles, and boards on the same platform—and publish to all of them fully autonomously.

This is ideal for businesses that manage multiple pages on one platform. For example, if your business has three Facebook pages, you can connect all of them under one business and automatically publish the same post across every page at once.

🔗 One Platform, Multiple Accounts

Now you can connect as many Facebook Pages, LinkedIn Organizations, Pinterest Boards, or Google Business Locations as you need to one business.

📤 Publish Once, Reach Everywhere

When you schedule a post, it automatically goes out to every connected account on that platform. One piece of content, maximum reach.

🎯 Granular Control

Each connection is fully independent. Add or remove individual pages without affecting others. Delete a post from one account while keeping it live on the rest.

Getting Started:

1. Go to Settings → Integrations

2. Click Add Another on any connected platform

3. Select the additional pages or accounts you want

4. Your next post will publish to all of them