Allow Multiple Social Media Accounts per Platform for a Scanned Business

Where to Make the Improvement

Scanned Business → Integrations tab → Social Media Platforms

Current Behavior

• Each scanned business can connect only one social media account per platform (e.g., only one Instagram account).

• Businesses with multiple accounts on the same platform (e.g., multiple Instagram pages) cannot manage them under a single scanned business.

Problem

Many businesses operate multiple social media accounts on the same platform (regional pages, service-based pages, brand variations, etc.).

The current limitation prevents them from managing all accounts efficiently within one business.

Expected Improvement

• Allow multiple social media accounts of the same platform (e.g., multiple Instagram, Facebook, LinkedIn accounts) to be connected to a single scanned business.

• Each connected account should be:

  • Clearly listed under its respective platform

  • Selectable during social post creation and scheduling

• Maintain backward compatibility for businesses that use only one account.

Acceptance Criteria

• Users can connect more than one account for the same social platform under a scanned business

• UI clearly displays multiple connected accounts per platform

• Users can choose which account to publish to during post creation

• Existing single-account setups continue to work without disruption

Notes

• This is a feature request based on customer feedback

• Improves scalability for agencies and businesses managing multiple social profiles